Havells invests heavily in designer product lines - Stealth and Festanza ceiling fans, premium lighting fixtures, and REO designer switches. These are high-consideration, aesthetics-driven purchases where "will it look good in my room?" is the deciding question.
- Consumers can't visualize a matte black ceiling fan against their white ceiling before buying
- Dealer showrooms display limited variants - consumers don't see the full range
- Returns and exchanges on decorative products due to color/size mismatch with room aesthetics
- Purchase decisions default to "dealer-recommended" instead of consumer-chosen, weakening brand pull